Terms of Use
Effective date: 30 September 2026 · Last updated: 30 September 2026
1. Introduction
These Terms of Use govern your access to and use of the Elastic Skin Guide website and mobile application (together, the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
2. Operator Identity
The Service is operated by [LEGAL OPERATOR NAME] trading as [BUSINESS NAME](ABN/ACN: [ABN/ACN IF APPLICABLE]), located at [BUSINESS ADDRESS]. Contact: [CONTACT EMAIL].
These placeholder fields will be replaced with the operator's actual details before commercial launch.
3. Acceptance of Terms
By using the Service, you acknowledge that you have read, understood and agree to be bound by these Terms, the Privacy Policy and the Medical Disclaimer. If you do not agree, do not use the Service.
4. Eligibility & Age Requirements
The Service is intended for adults aged 18 years and over. By using the Service, you represent and warrant that you are at least 18 years of age. Content on the Service relates to adult anatomy and health topics and is not intended for minors.
5. Educational Nature of the Service
The Service provides general educational and informational content. It is not a medical clinic, doctor, urology service, or medical treatment provider. The content is not medical advice, diagnosis or treatment and is not a substitute for consultation with a qualified healthcare professional.
6. Medical Disclaimer
For full medical disclaimer information, please refer to our Medical Disclaimer page. Individual anatomy, health circumstances and responses to physical activity vary. Any physical activity described may involve risks.
7. User Responsibility
You are responsible for exercising appropriate caution, using gentle technique and seeking professional medical advice where appropriate. You acknowledge that you use the Service at your own risk.
8. Safety Requirements
You agree to stop any physical activity described on the Service if you experience pain, bleeding, swelling, signs of infection or other concerning symptoms, and to seek appropriate medical attention. See our Safety Information page for further details.
9. Prohibited Uses
You agree not to:
- Use the Service if you are under 18 years of age
- Upload, post or share any sexual content involving minors
- Upload, post or share non-consensual intimate images
- Upload, post or share any illegal content, harassment, threats or doxxing
- Use the Service to provide medical advice to others or present misinformation as fact
- Attempt to gain unauthorised access to the Service or its systems
- Scrape, copy or redistribute content without permission
10. Intellectual Property & Copyright
All content on the Service, including text, graphics, logos and software, is owned by or licensed to the operator and is protected by copyright and other intellectual property laws. You may not reproduce, distribute or create derivative works without prior written permission.
11. User-Generated Content
Where the Service allows users to submit content (such as journal entries or notes), you retain ownership of your content but grant the operator a licence to host and display it for the purpose of providing the Service. You must not submit content that is unlawful, defamatory, infringing or harmful. The operator reserves the right to remove any content that violates these Terms.
The Service does not currently permit the uploading of genital photographs. Any feature enabling image uploads in the future will be subject to separate legal and privacy review.
12. Account Security
You are responsible for maintaining the security of your account credentials and for all activity under your account. Notify the operator immediately of any unauthorised use.
13. Paid Products, Subscriptions & Billing
The Service may offer paid subscriptions including Pro and Premium tiers. By purchasing a subscription you agree to:
- The displayed price and billing frequency (monthly)
- Automatic renewal until cancelled
- The right to cancel at any time through your account settings or by contacting the operator
- Refunds as described in our refund policy and as required by applicable law
Nothing in these Terms excludes, restricts or modifies any rights, guarantees or remedies that cannot lawfully be excluded, restricted or modified, including those under the Australian Consumer Law.
14. Refunds & Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. Refunds are assessed in accordance with applicable law and our refund policy. Where a product or service is faulty, not as described or does not meet a consumer guarantee under the Australian Consumer Law, you may be entitled to a refund or other remedy.
15. Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures, you are entitled to a replacement or refund. Nothing in these Terms is intended to exclude, restrict or modify any non-excludable rights, guarantees or remedies.
16. Limitation of Liability
To the maximum extent permitted by applicable law, the operator's liability for any loss or damage arising from use of the Service is limited. This limitation does not apply to liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, or for fraudulent misrepresentation.
17. Third-Party Services & External Links
The Service may contain links to third-party websites and may use third-party services (including payment and analytics providers). The operator is not responsible for the content or practices of third-party websites and does not endorse them.
18. Availability & Technical Interruptions
The operator does not guarantee that the Service will be uninterrupted or error-free. The operator may modify, suspend or discontinue the Service at any time without notice.
19. Suspension & Termination
The operator may suspend or terminate your access to the Service if you violate these Terms or for any other reason at the operator's discretion, with reasonable notice where practicable.
20. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use and protect your information.
21. Complaints
If you have a complaint about billing, privacy, content or any other aspect of the Service, please contact us at [CONTACT EMAIL]. We will acknowledge your complaint and endeavour to resolve it promptly. If you are not satisfied with our response, you may contact the relevant external dispute resolution body in your jurisdiction.
22. Governing Law & Jurisdiction
These Terms are governed by the laws of Australia. The parties submit to the non-exclusive jurisdiction of the courts of Australia. Users in other jurisdictions are responsible for complying with applicable local requirements.
23. Amendments
The operator may amend these Terms from time to time. Updated Terms will be posted on this page with a revised "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated Terms.
24. Contact
For questions about these Terms, please contact [CONTACT EMAIL] or use our Contact page.
This document is provided as general information and does not constitute legal advice. Professional Australian legal advice should be obtained before relying on this document.